Terms and Conditions

    Overview

    These Terms of Service (“Terms”) outline the rules and regulations for using our website, services, and products. By accessing or purchasing through our website, you agree to be bound by these Terms.

    Please note that these Terms & Conditions are provided in the English language. While we may offer translations for convenience, we do not guarantee their accuracy. In the event of any discrepancy between the English version and any translated version, the English version shall prevail and govern.

    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

    All sales and any disputes arising from the use of this website will be governed by the laws of the United Arab Emirates.

    Please read them carefully.

    1. General Conditions

    1.1 Acceptance of Terms

    By accessing, browsing, or using the Marmar Halim website “https://summat.shop/”, you acknowledge that you have read, understood, and agree to be bound by these Terms, , which include the terms, conditions, and policies referenced here or accessible via hyperlink. If you do not agree, please refrain from using the website.

    If you fail to comply with these Terms & Conditions, we reserve the right to restrict or terminate your access to our services at our sole discretion. Additionally, we retain the right to pursue any other legal remedies available under applicable laws to address such violations.

    1.2 Changes to Terms

    SUMMAT reserves the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately once posted. It is your responsibility to review these Terms periodically.

    1.3 Eligibility

    By using this website, you confirm that you are of the age of majority in your state or province of residence, or older, and that you have given your consent for any of your minor dependents to use this site.

    1.4 Data Transmission and Security

    You understand that your content (excluding credit card information) may be transferred unencrypted and may involve:

    • Transmissions over various networks.
    • Adjustments to conform and adapt to technical requirements of connecting networks or devices.

    Credit card information is always encrypted during transfer over networks to ensure its security.

    1.5 Restrictions on Use

    You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

    The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

    2. Products and Orders

    2.1 Product Descriptions

    We aim to display our products accurately, including descriptions, colors, and images. However, slight variations may occur due to differences in display settings.

    We reserve the right to modify the content of this website at any time without prior notice. However, we are under no obligation to update any information on the website. It is your responsibility to monitor any changes to the website and ensure that you are accessing the most up-to-date information.

    2.2 Product Availability

    We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction. Decisions are made on a case-by-case basis. We may also limit the quantities of products or services offered or discontinue products without prior notice.

    2.3 Pricing and Modifications

    All prices on the website are displayed in the currency relevant to your location (e.g., USD, EUR, AED, SAR, GBP, CAD, BHD, OMR, QAR, KWD, RUB).

    The currency is automatically determined based on your country, ensuring a seamless shopping experience. Please note that we reserve the right to adjust prices at any time.

    We strive to provide accurate and current pricing information. However, please note:

    • Price Changes: All product descriptions and prices are subject to change without prior notice. We reserve the right to modify or discontinue products at any time without liability.
    • Accuracy of Information: While we endeavor to ensure all details, descriptions, and prices are accurate, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed for the affected product.
    • Taxes and Duties: Additional charges, such as duties or shipping fees, will be calculated and displayed at checkout.

    2.4 Order Acceptance

    • Once you place an order, you will receive an email confirmation.

    2.5 Order Modifications and Restrictions

    • We reserve the right to cancel or refuse any order to anyone at anytime for any reason, including those with incorrect pricing, unavailability, or suspected fraudulent activity.
    • In the event of a change to or cancellation of an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time of purchase.
    • We reserve the right, at our sole discretion, to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors. This includes orders made under the same customer account, using the same payment method, or associated with the same billing or shipping address.

    2.6 Custom Items

    • Customized items may require additional production and shipping time.
    • Such items are non-refundable unless defective.

    2.7 Customer Responsibilities

    You agree to provide accurate, complete, and current purchase and account information for all transactions. This includes promptly updating your account details, such as email address and payment information, to ensure successful order processing and communication.

    2.8 Quality Disclaimer

    We do not guarantee that the quality of any products, services, or information purchased will meet your expectations, nor do we warrant that any errors will be corrected.

    For more details, please review our Refund Policy.

    3. User Account

    To access certain features or services on our website, you may need to create and maintain a valid user account. By creating an account, you agree to:

    • Provide accurate, current, and complete information during registration and promptly update your account details as necessary.
    • Maintain the confidentiality of your username and password and safeguard your account information from unauthorized access.
    • Be solely responsible for all activities conducted through your User Account. If you suspect any unauthorized use of your account, notify us immediately.

    SUMMAT reserves the right to suspend or terminate User Accounts at its sole discretion if any breach of these Terms occurs or if any misuse is detected.

    4. Payments

    4.1 Payment Methods

    We only accept payments made via major credit or debit cards, as available at checkout.

    4.2 Payment Security

    We use secure payment gateways and encryption to protect your payment details. SUMMAT does not store credit card information.

    5. Shipping and Delivery

    5.1 Shipping Policy

    • We offer worldwide shipping. Delivery timelines and fees are provided at checkout.
    • You can review our Shipping Policy for complete details.

    5.2 Customs and Duties

    International orders may be subject to duties, taxes, or surcharges. These charges are the customer’s responsibility. We offer free shipping across all GCC countries, ensuring a seamless shopping experience for our customers.

    5.3 Delivery Delays

    All orders are delivered through DHL express delivery service. We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

    6. Returns and Exchanges

    6.1 Return Policy

    All items are, available in standard sizes and custom size option.

    Standard size orders are shipped within 7 working days.
    Custom size orders are shipped within 3 to 5 weeks to accommodate bespoke tailoring.
    All orders are delivered through DHL express delivery service.

    Please review our Refund & Exchange Policy for full details.

    6.2 Refund Process

    Refunds will be issued to the original payment method within 20 business days after inspection.

    7. Intellectual Property

    7.1 Ownership

    All content on this website, including designs, graphics, logos, images, text, and other materials on this website ("Content") are the exclusive property of SUMMAT and are protected under copyright and trademark laws.

    7.2 Use of Content

    You agree not to copy, reproduce, distribute, publish, transmit, modify, create derivative works from, sell, or otherwise exploit any Content without prior written consent from SUMMAT. Use of the website and its Content is limited to personal, non-commercial purposes only. Any unauthorized use of the Content may result in legal action and other remedies as permitted by law.

    8. User Conduct

    You agree to use the website only for lawful purposes and not to:

    • Violate any applicable laws or regulations.
    • Interfere with the website’s security or functionality.
    • Submit false or misleading information.
    • Attempt unauthorized access to our systems.

    9. Limitation of Liability

    9.1 SUMMAT is not liable for:

    • Any indirect, incidental, or consequential damages resulting from the use of our website or products.
    • Delays or interruptions caused by third parties, including shipping providers or payment gateways.

    9.2 Assumption of Risk Users acknowledge and accept that their use of the website and its services is at their own risk. All products and services are provided "as is" and "as available" without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

    9.3 Exclusions of Certain Damages

    In no case shall SUMMAT, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

    9.4 Third-Party Interactions SUMMAT is not responsible for any damages or disputes arising from third-party services, including but not limited to payment gateways, shipping providers, or external links provided on the website.

    9.5 Compliance with Applicable Laws SUMMAT’s liability will be limited to the extent permitted by applicable laws. Users in jurisdictions that do not allow certain limitations of liability or exclusions of damages may have different rights.

    9.6 Cap on Liability To the extent permitted by law, SUMMAT’s total liability for any claim arising out of or related to these terms or the website shall not exceed the amount paid by the user for the relevant product or service.

    10. Optional Tools and New Features

    We may provide you with access to third-party tools over which we have no control, input, or obligation to monitor. You acknowledge and agree that these tools are provided on an “as is” and “as available” basis, without any warranties, representations, conditions, or endorsements of any kind. We disclaim all liability for any issues arising from or relating to your use of these optional third-party tools.

    Your use of these optional tools is entirely at your own risk and discretion. It is your responsibility to familiarize yourself with and agree to the terms and conditions set by the respective third-party provider(s) before using their tools.

    We may also introduce new services, features, or tools through the website in the future. Such additions will also be governed by these Terms of Service.

    11. Third-Party Links

    Our website may include links to third-party websites or feature content, products, and services provided by third parties. These links are provided for your convenience and reference only.

    We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites and do not warrant or accept any liability for their content, products, services, or practices. Accessing third-party websites through our links is entirely at your own risk.

    We are not liable for any harm or damages that may arise from transactions or interactions with third-party websites, including the purchase or use of goods, services, resources, or content. Before engaging in any transaction, please carefully review the third party’s policies and practices to ensure they meet your expectations.

    For complaints, claims, concerns, or questions regarding third-party products or services, please contact the third party directly.

    12. User Comments, Feedback, and Other Submissions

    If, at our request, you submit specific materials (e.g., contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials (collectively referred to as “comments”), whether online, by email, by postal mail, or otherwise, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

    We reserve the right, but have no obligation, to monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

    By submitting comments, you represent and warrant that: (1) Your comments do not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. (2) Your comments do not contain any libelous, abusive, obscene, or otherwise unlawful material, or any malicious code, viruses, or malware that could damage the operation of our website or service. (3) You do not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of your comments.

    You are solely responsible for the accuracy and legality of any comments you submit. We take no responsibility and assume no liability for any comments posted by you or any third party.

    13. Termination

    These Terms of Service remain in effect until terminated by either you or us. You may terminate these Terms by notifying us that you no longer wish to use our services or by ceasing use of our website.

    We reserve the right to terminate or suspend access to our services, without prior notice or liability, if you breach these Terms or if we suspect misuse of our website. Upon termination, all obligations and liabilities incurred prior to the termination date will remain enforceable.

    14. Privacy Policy

    Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

    15. Governing Law

    These Terms of Service, along with any separate agreements through which we provide our Services, shall be governed by and construed in accordance with the laws of the United Arab Emirates (U.A.E.).

    16. Arbitration Notice

    Any dispute or claim arising out of or related to these Terms, the Privacy Policy, or the use of our services will be resolved exclusively through binding arbitration in accordance with the laws of the United Arab Emirates. Before initiating arbitration, the disputing party must provide a written Notice of Dispute (“Notice”) detailing the nature of the claim and the relief sought. This Notice should be sent to SUMMAT at info@summat.shop . Both parties agree to negotiate in good faith to resolve the dispute within 30 days of receiving the Notice.

    If the dispute cannot be resolved within this timeframe, arbitration will be conducted by a single neutral arbitrator under the rules of the Dubai International Arbitration Centre (DIAC) in a location within the UAE or via virtual proceedings. The arbitrator may award the same damages and relief as a court, including injunctive or declaratory relief, and must follow these Terms.

    By agreeing to arbitration, you waive your right to a jury trial or to participate in a class action lawsuit. All arbitration proceedings, including any awards, will be kept confidential.

    Exempt Claims, such as claims for injunctive relief, may still be brought in a court of law. This arbitration agreement is governed by the laws of the UAE, and any court with jurisdiction may enforce the arbitration award.

    17. Indemnification

    You agree to indemnify, defend and hold harmless SUMMAT and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

    18. Severability

    In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

    19. Contact Information

    For questions or concerns regarding these Terms, please contact us:

    Email: support@summat.shop

    Contact/ Whatsapp:  +971529301007

    Thank You For Choosing SUMMAT!